Q: How do I buy an infographic?

A: Our store is very simple. Just pick the infographic that you want and click on the Purchase button. When you are ready to check out, just click on the Cart button, either on the product page or on the top right. We accept all major credit cards as well as PayPal.  If you purchase an infographic, you will be automatically subscribed for future updates.

Q: How do I download an infographic?

A: When you purchase an infographic or get a free infographic, you enter your email and a link to the file will be sent to you. Just click on the link to download the digital file. That link is specific and tracked to your email address, and is available for 7 days. After 7 days, the link will no longer work. So please download the file as soon as possible.

Q: What can I use the infographic for?

A: Currently, we provide three categories of infographics: culture, grammar and vocabulary. If you are a teacher, you are welcome to use the infographics as a teaching tool. Our infographics are straightforward and can be taught in your class. For an example, see this blog postIf you are a self-learner, most of the infographics can help you learn without additional instruction.

Q: How do I subscribe for updates and free infographics?

A: The subscription form is on the right side of the webpage. After you enter your name and email address, you will receive an email to confirm the subscription. Once you click on that link, you will be subscribed to get updates on future releases.
When you make a purchase or download a free infographic, you will be automatically subscribed to our newsletter.

Q: What is your copyright policy and terms of use?

A: All the infographics can be used for teaching in class, self-study, and sharing with students. No sharing or copying is allowed for other purposes. We spend, on average, 20-30 hours creating each infographic. We are dedicated to making high quality infographics for you, so please support us by respecting the copyright so we can create more infographics for you.

Q: I really like your infographics. There are some topics I would like to teach my students, but I do not find a related infographic in your collection. Do you take custom orders?

A: Yes, we do! If you have a good topic for an infographic, we can make it for you. You can fill out the contact form or email us at contact@vividchinese.com for more details.

Q: Do you have any samples of your products that I can use before I make a purchase?

A: Yes, we make free infographics regularly. If you are subscribed to our newsletter, we will notify you when we release them. To see our current selection, select Free under the Infographics menu. If you download a free infographic, you will be automatically subscribed for future updates.

Q: What is the return policy?

A: All of our products are digital. When you make a purchase, we will email you a link to download the high-resolution file. Once you download the file, we cannot refund your purchase.

Q: Why should I use infographics? Are they different than the text materials I use?

A: Visual learning is a style in which a learner utilizes graphs, charts, maps and diagrams. Since many people learn visually, an infographic is a great learning tool.